Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nadia Kitoti

Nadia Kitoti

June 29, 2026

5  out of  5
rating by Nadia Kitoti
"I was highly satisfied with my interaction with Shayla today. She was courteous."
Profile photo of S Johnson

S Johnson

June 25, 2026

5  out of  5
rating by S Johnson
"I have been with Verdell Jones and staff since 1999. I relocated from the area and continued to receive the excellent care that is the standard for the office. Everyone on the team provides top notch customer service! Tajana is excellent!"
Profile photo of Tanisha Scott

Tanisha Scott

June 24, 2026

5  out of  5
rating by Tanisha Scott
"Great experience. Their customer service team is friendly, professional, and always willing to help. The rates are competitive, and the claims process is always quick and hassle-free. I appreciate their reliability and excellent communication. I highly recommend them to anyone looking for quality auto insurance coverage."
Profile photo of Angus Hill

Angus Hill

June 17, 2026

5  out of  5
rating by Angus Hill
"I have been a client of State Farm, with Miss Verdell Jones, for over 20 years, and we now share a familial relationship. I have consistently received excellent service. This agency demonstrates genuine care for its clients. Thank you sincerely for your support throughout the years."
Profile photo of Avery Acker

Avery Acker

April 6, 2026

5  out of  5
rating by Avery Acker
"I have been with Mrs. Jones as my agent for 20 years. She treats me like my family and is always informative and transparent. I appreciate her and her office for being courteous and professional!"
Profile photo of Kaleb Carroll

Kaleb Carroll

March 24, 2026

5  out of  5
rating by Kaleb Carroll
"I am very pleased with my experience at State Farm! The team, Mrs.Jones and Maggie, has been incredibly helpful in securing my auto and personal articles insurance. I appreciate their attention to detail and commitment to customer service. Each encounter has been a smooth process, and I feel confident knowing I have great coverage. Highly Recommend!"
Profile photo of Khalilah Watson

Khalilah Watson

March 18, 2026

5  out of  5
rating by Khalilah Watson
"Shayla & Staff are always pleasant & informative.
I appreciate their commitment to quality service."
Profile photo of julie perry

julie perry

February 9, 2026

5  out of  5
rating by julie perry
"Kind and caring about my needs"
Profile photo of Stephanie Jackson

Stephanie Jackson

February 5, 2026

5  out of  5
rating by Stephanie Jackson
"The office Manager was great! She help me get the best insurance coverage I needed at a Good price. She informed of the staff and their area of help if I was to need any."
Profile photo of Latasha Davis

Latasha Davis

January 30, 2026

5  out of  5
rating by Latasha Davis
"I love this Agency! They are always professional and courteous when assisting me with my policies."
Profile photo of Kashauna Johnson

Kashauna Johnson

January 9, 2026

5  out of  5
rating by Kashauna Johnson
"I absolutely love the customer service that I received from the entire establishment but especially Tajana. We saved so much on our auto insurance by switching to Statefarm. From the beginning to the end of the buying process she was amazing. Thanks Tajana and if you’re looking for some insurance rather it’s home, auto, life, renters etc… give them a call!!"
Profile photo of Tamara Bennett-Thompson

Tamara Bennett-Thompson

January 9, 2026

5  out of  5
rating by Tamara Bennett-Thompson
"I have been with this location for over 15 years and always have received excellent service. Continue to hire amazing representatives that are helpful with my requests. Great job ladies. I look forward to doing business in the future."
Profile photo of Alana Harrison

Alana Harrison

January 6, 2026

5  out of  5
rating by Alana Harrison
"I just recently moved to Georgia and had to change my Statefarm agent to a closer location. Everyone at this office is so friendly and extremely helpful. Shayla is absolutely amazing, she helps me understand all the confusing aspects of insurance that I've never been able to understand. Great service!"
Profile photo of cathy brown

cathy brown

January 2, 2026

5  out of  5
rating by cathy brown
"Had an amazing experience with Maggie sending 5 STARS!!!"
Profile photo of Johnny Davis

Johnny Davis

December 30, 2025

5  out of  5
rating by Johnny Davis
"Saved on my home and auto by switching back to State Farm."
Profile photo of Louise Drayton

Louise Drayton

December 12, 2025

5  out of  5
rating by Louise Drayton
"Verdell Jones and Shayla Parker were courteous, professional and well versed with helping me to choose excellent coverage of my auto vehicles."
Profile photo of Rhonda Diggs

Rhonda Diggs

December 11, 2025

5  out of  5
rating by Rhonda Diggs
"Very professional! Very knowledgeable about the products. I highly recommend this office!"
Profile photo of LaVera Carroll

LaVera Carroll

December 8, 2025

5  out of  5
rating by LaVera Carroll
"Greetings,
Roy and I received, excellent customer service, the past few days, from Mrs. Verdell Jones and Staff. We were so thrilled and grateful for each person, that we encountered with and how they were knowledgeable, supportive, and patient. We were referred,by our son Kaleb and knew, this was the best decision ever!
Sincerely,
Roy and LaVera Carroll"
Profile photo of IC Interiors

IC Interiors

November 26, 2025

5  out of  5
rating by IC Interiors
"Great experience from start to finish. Friendly, professional, and really took the time to explain my options. Highly Recommend!"
Profile photo of Hannah Clayton

Hannah Clayton

November 26, 2025

5  out of  5
rating by Hannah Clayton
"Incredible service! I had the easiest time setting up a life insurance policy with Maggie’s help."
Profile photo of Michelle

Michelle

November 4, 2025

5  out of  5
rating by Michelle
"Outstanding Customer Service. The one on one connection that my husband and I had with State Farm was so rewarding, we would recommend anyone who's looking for life,and or auto insurance with great prices, see the folks at State Farm Savannah, where Verdell Jones is Agent, Shayla Parker and others own the room.

Michelle and Jerry Hargrove"
Profile photo of Dominick Parker

Dominick Parker

October 31, 2025

5  out of  5
rating by Dominick Parker
"The absolute best service I’ve ever received! The young ladies and the agent are bar none the best in the business, from policy inception to claim responsiveness! Thank you Verdell and team!"
We responded:
"Thank you for your wonderful feedback! I’m proud of my team’s dedication from start to finish, and we appreciate your trust. We’re here for you anytime!"
Profile photo of Tee

Tee

October 27, 2025

5  out of  5
rating by Tee
"Thank you for the gear customer service."
We responded:
"Thank you for the 5-star review! "
Profile photo of Corey Will

Corey Will

October 1, 2025

5  out of  5
rating by Corey Will
"The best agent in the area hands down!! This agency is the place to go for great insurance rates and a great team for all of your insurance needs! The new rates at State Farm are amazing! Thank you!"
We responded:
"Thank you for the high praise! I’m glad our team could provide you with great rates and service. We appreciate your support and look forward to assisting you with all your insurance needs!"
Profile photo of Carlton Williams

Carlton Williams

September 29, 2025

5  out of  5
rating by Carlton Williams
"I've had the benefit and pleasure of doing business with Mrs. Verdell Jones and her esteemed constituents. Not only have I been able to maximize insurance coverage with good faith; but I've felt assured in knowing that I am always with great backing. This working relationship has been fruitful and has shown it's value through the years, continously. I would recommend this particular group to any and everyone that I know."
We responded:
"Thank you for your trust and kind recommendation! I’m proud that my team and I have been able to provide you with strong coverage and support over the years. We look forward to continuing to serve you!"