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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Adehlia Palladino

Adehlia Palladino

August 31, 2026

5  out of  5
rating by Adehlia Palladino
"Shayla was SO sweet & SO helpful. She helped me navigate a stressful situation, and every one of my questions was met with patience and kindness. I now feel more confident of the Policy I have with State Farm, and overall I’m truly having a better day after speaking with her. SO THANK YOU SHAYLA !"
We responded:
"Thanks so much for the amazing review, Adehlia! We really appreciate your support here in Savannah. Just reach out anytime if you need us - we’re here for you. "
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SaRonna Jackson

August 17, 2026

5  out of  5
rating by SaRonna Jackson
"The BEST customer service experience on the planet!! Tejana is always pleasant, patient knowledgeable and willing to help however she can!! I’m not going anywhere!"
We responded:
"Thank you so much for the 5-star rating, SaRonna! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Verdell Jones "
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Pam Barfield

August 14, 2026

5  out of  5
rating by Pam Barfield
"This office makes State Farm look great! They not only figured out the answer to my question but they took the time to explain it to me. Then they helped me to set up the insurance on my trucks so that it was the best for me. They treat me like a valued customer and friend."
We responded:
"Thank you for your kind words! We're glad to hear that Shayla has been helpful and knowledgeable in assisting you with State Farm policies. Taking the time to answer your questions is important to us, and we’re happy she has provided that support. We appreciate your business!"
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Richard Johnson

July 28, 2026

5  out of  5
rating by Richard Johnson
"We have had our vehicles with Verdell for some years now and always been extremely satisfied with all of her office’s services, we recently moved our home owner insurance with her and they made the transition so easy. Top notch establishment with top tier personnel. 11 out of 10 stars !"
We responded:
"Thanks so much for the amazing review, Richard! We really appreciate your support here in Savannah. Just reach out anytime if you need us - we’re here for you. "
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Megan Feasel

July 16, 2026

5  out of  5
rating by Megan Feasel
"Great place! Always helpful and great with customers."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Savannah insurance team. "
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Ayesha Samuel

July 15, 2026

5  out of  5
rating by Ayesha Samuel
"Shayla, I want to sincerely thank you for all your help with my auto insurance policy at State Farm. You made the process easy to understand, answered all my questions, and gave me peace of mind knowing I’m well covered. I really appreciate your patience and the personal attention you gave me. Thank you for taking such great care of me!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Verdell Jones’s Team. "
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Nadia Kitoti

June 29, 2026

5  out of  5
rating by Nadia Kitoti
"I was highly satisfied with my interaction with Shayla today. She was courteous."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Verdell Jones’s Team! We deeply appreciate your kind words here in Savannah . "
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S Johnson

June 25, 2026

5  out of  5
rating by S Johnson
"I have been with Verdell Jones and staff since 1999. I relocated from the area and continued to receive the excellent care that is the standard for the office. Everyone on the team provides top notch customer service! Tajana is excellent!"
We responded:
"S, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Verdell Jones’s Team here in our Savannah office. "
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Tanisha Scott

June 24, 2026

5  out of  5
rating by Tanisha Scott
"Great experience. Their customer service team is friendly, professional, and always willing to help. The rates are competitive, and the claims process is always quick and hassle-free. I appreciate their reliability and excellent communication. I highly recommend them to anyone looking for quality auto insurance coverage."
We responded:
"Thank you for the 5-star review, Tanisha! Here on State Farm Agent Verdell Jones’s Team, we are proud to serve our community and appreciate your recognition. "
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Angus Hill

June 17, 2026

5  out of  5
rating by Angus Hill
"I have been a client of State Farm, with Miss Verdell Jones, for over 20 years, and we now share a familial relationship. I have consistently received excellent service. This agency demonstrates genuine care for its clients. Thank you sincerely for your support throughout the years."
We responded:
"Angus, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Avery Acker

April 6, 2026

5  out of  5
rating by Avery Acker
"I have been with Mrs. Jones as my agent for 20 years. She treats me like my family and is always informative and transparent. I appreciate her and her office for being courteous and professional!"
We responded:
"Thank you for taking the time to leave such a great review, Avery. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Kaleb Carroll

March 24, 2026

5  out of  5
rating by Kaleb Carroll
"I am very pleased with my experience at State Farm! The team, Mrs.Jones and Maggie, has been incredibly helpful in securing my auto and personal articles insurance. I appreciate their attention to detail and commitment to customer service. Each encounter has been a smooth process, and I feel confident knowing I have great coverage. Highly Recommend!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Verdell Jones’s Team! We deeply appreciate your kind words here in Savannah . "
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Khalilah Watson

March 18, 2026

5  out of  5
rating by Khalilah Watson
"Shayla & Staff are always pleasant & informative.
I appreciate their commitment to quality service."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Verdell Jones’s Team. "
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julie perry

February 9, 2026

5  out of  5
rating by julie perry
"Kind and caring about my needs"
We responded:
"Thank you for your kind review of State Farm Agent Verdell Jones’s Team. We appreciate it! Thank you for the amazing review, julie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Stephanie Jackson

February 5, 2026

5  out of  5
rating by Stephanie Jackson
"The office Manager was great! She help me get the best insurance coverage I needed at a Good price. She informed of the staff and their area of help if I was to need any."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Verdell Jones’s Team! We deeply appreciate your kind words here in Savannah . "
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Latasha Davis

January 30, 2026

5  out of  5
rating by Latasha Davis
"I love this Agency! They are always professional and courteous when assisting me with my policies."
We responded:
"Thanks so much for the fantastic rating, Latasha! We are so glad you had a positive experience with us here on State Farm Agent Verdell Jones’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Kashauna Johnson

January 9, 2026

5  out of  5
rating by Kashauna Johnson
"I absolutely love the customer service that I received from the entire establishment but especially Tajana. We saved so much on our auto insurance by switching to Statefarm. From the beginning to the end of the buying process she was amazing. Thanks Tajana and if you’re looking for some insurance rather it’s home, auto, life, renters etc… give them a call!!"
We responded:
"Thank you for your wonderful feedback! Tajana and the entire team are thrilled to hear about your great experience and the savings on your auto insurance. We appreciate your recommendation and are here to help with any insurance needs you have—home, auto, life, renters, and more!"
Profile photo of Tamara Bennett-Thompson

Tamara Bennett-Thompson

January 9, 2026

5  out of  5
rating by Tamara Bennett-Thompson
"I have been with this location for over 15 years and always have received excellent service. Continue to hire amazing representatives that are helpful with my requests. Great job ladies. I look forward to doing business in the future."
We responded:
"Thank you for your kind words and for being with us for over 15 years! We are committed to providing excellent service, and it’s wonderful to know that we’ve met your expectations. We appreciate your continued support!"
Profile photo of Alana Harrison

Alana Harrison

January 6, 2026

5  out of  5
rating by Alana Harrison
"I just recently moved to Georgia and had to change my Statefarm agent to a closer location. Everyone at this office is so friendly and extremely helpful. Shayla is absolutely amazing, she helps me understand all the confusing aspects of insurance that I've never been able to understand. Great service!"
We responded:
"Thank you for sharing your experience! We’re delighted to have you with us here in Georgia. Shayla and the entire team are committed to making insurance easy to understand and providing friendly, helpful service. Welcome again, and please don’t hesitate to reach out anytime!"
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cathy brown

January 2, 2026

5  out of  5
rating by cathy brown
"Had an amazing experience with Maggie sending 5 STARS!!!"
We responded:
"Thank you for the 5-star rating! Maggie will truly appreciate your kind words. We're delighted you had an amazing experience!"
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Johnny Davis

December 30, 2025

5  out of  5
rating by Johnny Davis
"Saved on my home and auto by switching back to State Farm."
We responded:
"That's fantastic to hear! We're glad you saved on your home and auto insurance by choosing State Farm."
Profile photo of Louise Drayton

Louise Drayton

December 12, 2025

5  out of  5
rating by Louise Drayton
"Verdell Jones and Shayla Parker were courteous, professional and well versed with helping me to choose excellent coverage of my auto vehicles."
We responded:
"Thank you for your feedback! Shayla and I are glad we could help you find the right auto coverage with professionalism and care. We appreciate your trust!"
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Rhonda Diggs

December 11, 2025

5  out of  5
rating by Rhonda Diggs
"Very professional! Very knowledgeable about the products. I highly recommend this office!"
We responded:
"Thank you for the recommendation! I’m proud my team’s professionalism and knowledge have made a positive impact. We appreciate your support!"
Profile photo of LaVera Carroll

LaVera Carroll

December 8, 2025

5  out of  5
rating by LaVera Carroll
"Greetings,
Roy and I received, excellent customer service, the past few days, from Mrs. Verdell Jones and Staff. We were so thrilled and grateful for each person, that we encountered with and how they were knowledgeable, supportive, and patient. We were referred,by our son Kaleb and knew, this was the best decision ever!
Sincerely,
Roy and LaVera Carroll"
We responded:
"Thank you, Roy and LaVera, for your kind words! My team and I are grateful for your son's referral and glad we could provide knowledgeable and patient service to you all. We’re here for you anytime!"
Profile photo of IC Interiors

IC Interiors

November 26, 2025

5  out of  5
rating by IC Interiors
"Great experience from start to finish. Friendly, professional, and really took the time to explain my options. Highly Recommend!"
We responded:
"Thank you for the wonderful feedback! I’m proud my team provided friendly, professional service and clear explanations. We truly appreciate your recommendation!"