State Farm® Insurance Agent Verdell Jones

"I love the State Farm app overall great experience with the roadside service & speedy service call"

"My husband and I have been with this company for several years and have experienced excellent service. We highly recommend their services for your insurance needs."

"I had my first auto claim over a year ago and it’s still one of the best customer service experiences I’ve ever had. I live in McDonough and the communication with their office is always efficient."

"I have been with this location for over 15 years and always have received excellent service. Continue to hire amazing representatives such as Amanda, she was very helpful with my requests and to ensure she was correct she consulted with her Trainer. Great job ladies. I look forward to doing business in the future."

"My husband and I have been with State Farm for over 25 years. We've been with Verdell Jones for at least 15 of those years. Her staff is highly knowledgeable and always available to answer my questions."

"Called in for a quote on auto insurance & spoke to Jamiah very nice and helpful."

"I can’t say enough great things about this State Farm office! From the moment I walked in, I was greeted with warmth and professionalism. The team is incredibly knowledgeable, patient, and always willing to go the extra mile to ensure I have the best coverage for my needs. Whether it’s auto, home, or life insurance, they take the time to explain everything in detail and make sure I feel confident in my choices. Claims are handled efficiently, and communication is always clear and prompt. It truly feels like they care about their clients, not just as customers but as people. If you're looking for an insurance office that treats you like family and provides top-notch service, look no further. Highly recommend!"

"I've been with State Farm for 20years and I've received wonderful Service through the years! Very nice Staff!! Verdell Jones_State Farm Agency has been highly recommended!"

"There has always been a pleasant experience with Verdell Jones and the staff. Everyone is always so helpful, kind and realistic. Very well pleased."

"Thank you Verdell Jones and team for being that “Good Neighbor” for over 25 years to me. Whenever I call to go over my best options, you go over and beyond to assist me. I’ve always received exceptional customer service when addressing my concerns. I highly recommend Verdell State Farm office to anyone looking for an insurance agency that always put their customers First."

"I love this agency because it’s very transparent, thorough and efficient. Could not have ask for a better agency."

"I have been a client with Verdell Jones office for over 20 years. I have life insurance and had car insurance until I moved to another state. I can say her office personnel are professional and willing to assist you in every need."

"The older agent there, not sure if she is the owner but she is very rude and nasty. Asked for a declaration page for a customer and her energy from the time she got on the phone was horrible. Hopefully she doesn't treat her customers like this on a daily basis. Do better!"

"I have received excellent customer service from Verdell Jones and her staff for 20+ years. I highly recommend this company and their services!"

"Great place great insurance company but Mrs Jones and crew are great friendly folks go check them out"

"Just call these ladies and you will see why they get the rating I gave....super friendly and patient."

"Great"

"Awesome staff..."

"The staff here is very friendly and they work very hard to make sure you are knowledgeable and satisfied with your policy. They answer all question to the best of their ability and if they don't have the answer they will definitely find out. They return all calls promptly and efficiently. I have yet to be unsatisfied in the 8 yrs that i have been a customer."

"Great customer service from paige"

"They declined a roadside request for a customer in the middle of the night, then took zero responsibility and dropped the customer without notification after being asked to explain themselves. Do not use this company!"

"Probably the worst experience I’ve ever had with a company. I was a customer for ten years, and they ignored my roadside request and left me stranded in the middle of the night. I then spent hours trying to figure out what happened and find a resolution and was treated poorly the entire process. Cancelled my policy today. Do not trust this company with your insurance. They will let you down."

"I love Paige she is amazing and the friendly family type environment is great"

"Went for breakfast biscuits..yum"

"Great Agent with a great office staff."