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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ZK

July 1, 2025

5  out of  5
rating by ZK
"Verdell Jones State Farm Insurance office staff are ALWAYS OUTSTANDING and PROFESSIONAL. I have never had a issue with getting a clarification of what I need to feel secure. The staff eagerly awaits with a smile to assist the clients. I have been with this office over 20 years because they listen to me and advise me according to what I need, and it's a awesome feeling to trust in these days and times. Truly Appreciate Verdell Jones and Associates"
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Robert Freeman

June 30, 2025

5  out of  5
rating by Robert Freeman
"Not one for reviews or much words , I love the customer service and the results . ALWAYS respectful and even has a member from younger generation representing wonderfully! 5/5"
We responded:
"Thank you for your wonderful review! We're delighted to hear that you appreciate our respectful customer service and the great results we provide. It's great to know that our team (including our younger team members) is representing us well. "
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Fred Peacock

June 25, 2025

5  out of  5
rating by Fred Peacock
"We had an issue with our current auto tag shows on law enforcement computer as Suspended. We talked with Amanda of the Verdell Jones Agency. She was very nice and helpful getting my tag issue resolved. She was very informative on how to proceed for a solution."
We responded:
"Thank you so much for your positive review! We're thrilled to hear that Amanda was able to assist you with your issue. "
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Brianna Harrison

June 13, 2025

5  out of  5
rating by Brianna Harrison
"The level of service received by Verdell and her staff is exceptional! Every staff member goes above and beyond to ensure the customer needs are met."
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that you had an exceptional experience at our agency. My staff are dedicated to going above and beyond for our customers, and it’s rewarding to know that their efforts made a positive impact on your experience. "
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Jasmine

June 4, 2025

5  out of  5
rating by Jasmine
"I spoke with my representative Maggie and I'm giving her five stars because she is an amazing person she is such a sweetheart I absolutely love her she went over and beyond for me and she even called my old insurance and help me cancel it I cannot get over how happy I am to have her as my representative"
We responded:
"Thank you for sharing your fantastic experience with Maggie! We're so glad to hear that she went above and beyond to assist you and made such a positive impact. "
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George Taylor

May 16, 2025

5  out of  5
rating by George Taylor
"The level of service received by Verdell and her staff is phenomenal. Every staff member goes above and beyond to ensure the customer needs are met. This should be your go to place for all your insurance needs. You will not be disappointed."
We responded:
"Thank you! We pride ourselves in providing good service and are so happy you've experienced it. We appreciate your vote of confidence and your business! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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jacalyn mckinnis

May 9, 2025

5  out of  5
rating by jacalyn mckinnis
"The agency always has time to answer any questions that we have. We are totally pleased with the Verdell Jones agency!"
We responded:
"Thank you for your wonderful feedback! We’re delighted to hear that you are pleased with the service provided by our agency. "
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Another Ride LLC

May 8, 2025

5  out of  5
rating by Another Ride LLC
"State Farm with Verdell Jones and specifically Shayla are always on que and very hopeful they're saving customers money with various options. I always recommend their services."
We responded:
"Thank you so much for your kind words about our team at State Farm! We truly appreciate your recommendation and are thrilled to hear that Shayla has made a positive impact on your experience."
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Jennifer Felton

April 29, 2025

5  out of  5
rating by Jennifer Felton
"Every time I call they are always so helpful."
We responded:
"Thank you for your kind words! We're delighted to hear that our team has been so helpful during your calls. We strive to provide excellent service, and your feedback motivates us to keep up the great work."
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Gregory Cochran

April 28, 2025

5  out of  5
rating by Gregory Cochran
"For years now, I’ve had the privilege of being a client of Verdell Jones at State Farm — and let me be unequivocal: they are exceptional. The service I’ve received, whether for my homes or my vehicle, has been nothing short of exemplary. Verdell and the team are not only meticulous and profoundly knowledgeable, but they approach every interaction with an authenticity and a generosity of spirit that’s increasingly rare these days. They don’t just meet expectations — they transcend them. So to Verdell and the entire team: thank you for your unwavering commitment, your consummate professionalism, and for setting a standard of excellence that others should aspire to."
We responded:
"Gregory - Thank you so much for your thoughtful and glowing review! We are truly honored to have you as a client and to hear such kind words about the entire team. Your recognition of our commitment to exceptional service and professionalism means the world to us. It’s incredibly rewarding to know that our efforts have made a positive impact on your experience. Thank you for your trust and loyalty over the years. We look forward to continuing to serve you and exceeding your expectations in the future!"
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Cassidy Gutter

April 28, 2025

5  out of  5
rating by Cassidy Gutter
"I’ve had an amazing experience with this State Farm! Their customer service is always friendly, professional, and quick to respond whenever I have questions or need assistance. I feel confident knowing I’m well protected. It’s clear they truly care about their customers. Highly recommend this State Farm to anyone looking for reliable insurance and outstanding support!"
We responded:
"Cassidy it has been a pleasure speaking with you and answering your recent questions about auto insurance! Our agency looks forward to servicing all of your future insurance needs. Thank you!"
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Jasmine Williams

April 25, 2025

5  out of  5
rating by Jasmine Williams
"Excellent customer service"
We responded:
"We’re honored by your positive feedback! If there is anything else we can do for your insurance needs, just let us know! Thank you!"
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Payton Taylor

April 15, 2025

5  out of  5
rating by Payton Taylor
"Working with Maggie was so easy. She explained the entire process from start to finish so I knew exactly what I needed to do. I definitely recommend State Farm."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Maggie made the process easy for you and provided clear explanations. Your recommendation means a lot to us! "
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Teresa Hallstein (Terri)

March 20, 2025

5  out of  5
rating by Teresa Hallstein (Terri)
"Friendly agents!!"
We responded:
"We strive to show our customers warm and friendly service while taking care of their insurance needs. Thank you for your kind review! "
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Theron Singleton

March 14, 2025

5  out of  5
rating by Theron Singleton
"I love the State Farm app overall great experience with the roadside service & speedy service call"
We responded:
"Thank you for your 5-star review! My State Farm team and we are happy to be your neighbor!"
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Barbara Reeves

March 13, 2025

5  out of  5
rating by Barbara Reeves
"My husband and I have been with this company for several years and have experienced excellent service. We highly recommend their services for your insurance needs."
We responded:
"Thank you for your wonderful review! We are so grateful for your loyalty over the years and thrilled to hear that you and your husband have consistently experienced excellent service. Your recommendation means a lot to us, and we look forward to continuing to serve your insurance needs!"
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Mosa Reeves

March 13, 2025

5  out of  5
rating by Mosa Reeves
"I had my first auto claim over a year ago and it’s still one of the best customer service experiences I’ve ever had. I live in McDonough and the communication with their office is always efficient."
We responded:
"Thank you for sharing your positive experience with us! We’re delighted to hear that your first auto claim was handled with such great customer service. Efficient communication is our priority, and we appreciate your feedback. We're here for you whenever you need us!"
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Tamara Bennett-Thompson

February 20, 2025

5  out of  5
rating by Tamara Bennett-Thompson
"I have been with this location for over 15 years and always have received excellent service. Continue to hire amazing representatives such as Amanda, she was very helpful with my requests and to ensure she was correct she consulted with her Trainer. Great job ladies. I look forward to doing business in the future."
We responded:
"Thank you for your kind words and for being with us for over 15 years! We are committed to providing excellent service, and it’s wonderful to know that we’ve met your expectations. We appreciate your continued support!"
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Kimberly Michel

February 19, 2025

5  out of  5
rating by Kimberly Michel
"My husband and I have been with State Farm for over 25 years. We've been with Verdell Jones for at least 15 of those years. Her staff is highly knowledgeable and always available to answer my questions."
We responded:
"Thank you for your fantastic review, Kim! We are thrilled to hear that you and your husband have been satisfied with our services for over 25 years. Wow! Time really does fly! Thank you for your continued business!"
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Porsha Moore

February 19, 2025

5  out of  5
rating by Porsha Moore
"Called in for a quote on auto insurance & spoke to Jamiah very nice and helpful."
We responded:
"Thank you for your kind review!"
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Lisa Jones

February 8, 2025

4  out of  5
rating by Lisa Jones
"I can’t say enough great things about this State Farm office! From the moment I walked in, I was greeted with warmth and professionalism. The team is incredibly knowledgeable, patient, and always willing to go the extra mile to ensure I have the best coverage for my needs. Whether it’s auto, home, or life insurance, they take the time to explain everything in detail and make sure I feel confident in my choices. Claims are handled efficiently, and communication is always clear and prompt. It truly feels like they care about their clients, not just as customers but as people. If you're looking for an insurance office that treats you like family and provides top-notch service, look no further. Highly recommend!"
We responded:
"Thank you for your glowing review! We’re delighted to know that your experience at our agency was warm and welcoming."
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Janice Bland

February 7, 2025

5  out of  5
rating by Janice Bland
"I've been with State Farm for 20years and I've received wonderful Service through the years! Very nice Staff!! Verdell Jones_State Farm Agency has been highly recommended!"
We responded:
"Thank you for your long-standing loyalty and for taking the time to share your positive experience! We're thrilled to hear that you've received wonderful service over the past 20 years and that our staff has consistently met your needs."
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Alesha Williams

February 7, 2025

5  out of  5
rating by Alesha Williams
"There has always been a pleasant experience with Verdell Jones and the staff. Everyone is always so helpful, kind and realistic. Very well pleased."
We responded:
"Thank you for your kind words! We’re so glad to hear that you consistently have a pleasant experience with our team. "
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Barbara Miller

February 6, 2025

5  out of  5
rating by Barbara Miller
"Thank you Verdell Jones and team for being that “Good Neighbor” for over 25 years to me. Whenever I call to go over my best options, you go over and beyond to assist me. I’ve always received exceptional customer service when addressing my concerns. I highly recommend Verdell State Farm office to anyone looking for an insurance agency that always put their customers First."
We responded:
"Thank you so much for your heartfelt review! We're honored to have been your "Good Neighbor" for over 25 years. "
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Ann King

February 6, 2025

5  out of  5
rating by Ann King
"I love this agency because it’s very transparent, thorough and efficient. Could not have ask for a better agency."
We responded:
"Thank you for your fantastic feedback! We're happy to hear that you appreciate our transparency, thoroughness, and efficiency. "