State Farm® Insurance Agent Verdell Jones

"The older agent there, not sure if she is the owner but she is very rude and nasty. Asked for a declaration page for a customer and her energy from the time she got on the phone was horrible. Hopefully she doesn't treat her customers like this on a daily basis. Do better!"

"I have received excellent customer service from Verdell Jones and her staff for 20+ years. I highly recommend this company and their services!"

"Great place great insurance company but Mrs Jones and crew are great friendly folks go check them out"

"Just call these ladies and you will see why they get the rating I gave....super friendly and patient."

"Great"

"Awesome staff..."

"The staff here is very friendly and they work very hard to make sure you are knowledgeable and satisfied with your policy. They answer all question to the best of their ability and if they don't have the answer they will definitely find out. They return all calls promptly and efficiently. I have yet to be unsatisfied in the 8 yrs that i have been a customer."

"Great customer service from paige"

"They declined a roadside request for a customer in the middle of the night, then took zero responsibility and dropped the customer without notification after being asked to explain themselves. Do not use this company!"

"Probably the worst experience I’ve ever had with a company. I was a customer for ten years, and they ignored my roadside request and left me stranded in the middle of the night. I then spent hours trying to figure out what happened and find a resolution and was treated poorly the entire process. Cancelled my policy today. Do not trust this company with your insurance. They will let you down."

"I love Paige she is amazing and the friendly family type environment is great"

"Went for breakfast biscuits..yum"

"Great Agent with a great office staff."

"I've used State Farm for over 30 years the fact that I've used them so long should say something."

"She is awesome. Great person and really cares about her people."

"My family and I have been with State Farm for decades and I have never dealt with a more incompetent groups of individuals, specifically Verdell Jones and Shayla Parker. They somehow managed to mess up a basic renter’s insurance policy multiple times. What is even more disheartening is their complete lack of care for their clients as there were phone calls and emails that were never responded to. I decided to cancel my policy all together and in the course of the emails I had to type out basic subtraction for them explaining that I only received part of my refund, they still owe me money."