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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kashauna Johnson

January 9, 2026

5  out of  5
rating by Kashauna Johnson
"I absolutely love the customer service that I received from the entire establishment but especially Tajana. We saved so much on our auto insurance by switching to Statefarm. From the beginning to the end of the buying process she was amazing. Thanks Tajana and if you’re looking for some insurance rather it’s home, auto, life, renters etc… give them a call!!"
We responded:
"Thank you for your wonderful feedback! Tajana and the entire team are thrilled to hear about your great experience and the savings on your auto insurance. We appreciate your recommendation and are here to help with any insurance needs you have—home, auto, life, renters, and more!"
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Tamara Bennett-Thompson

January 9, 2026

5  out of  5
rating by Tamara Bennett-Thompson
"I have been with this location for over 15 years and always have received excellent service. Continue to hire amazing representatives that are helpful with my requests. Great job ladies. I look forward to doing business in the future."
We responded:
"Thank you for your kind words and for being with us for over 15 years! We are committed to providing excellent service, and it’s wonderful to know that we’ve met your expectations. We appreciate your continued support!"
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Alana Harrison

January 6, 2026

5  out of  5
rating by Alana Harrison
"I just recently moved to Georgia and had to change my Statefarm agent to a closer location. Everyone at this office is so friendly and extremely helpful. Shayla is absolutely amazing, she helps me understand all the confusing aspects of insurance that I've never been able to understand. Great service!"
We responded:
"Thank you for sharing your experience! We’re delighted to have you with us here in Georgia. Shayla and the entire team are committed to making insurance easy to understand and providing friendly, helpful service. Welcome again, and please don’t hesitate to reach out anytime!"
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cathy brown

January 2, 2026

5  out of  5
rating by cathy brown
"Had an amazing experience with Maggie sending 5 STARS!!!"
We responded:
"Thank you for the 5-star rating! Maggie will truly appreciate your kind words. We're delighted you had an amazing experience!"
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Johnny Davis

December 30, 2025

5  out of  5
rating by Johnny Davis
"Saved on my home and auto by switching back to State Farm."
We responded:
"That's fantastic to hear! We're glad you saved on your home and auto insurance by choosing State Farm."
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Louise Drayton

December 12, 2025

5  out of  5
rating by Louise Drayton
"Verdell Jones and Shayla Parker were courteous, professional and well versed with helping me to choose excellent coverage of my auto vehicles."
We responded:
"Thank you for your feedback! Shayla and I are glad we could help you find the right auto coverage with professionalism and care. We appreciate your trust!"
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Rhonda Diggs

December 11, 2025

5  out of  5
rating by Rhonda Diggs
"Very professional! Very knowledgeable about the products. I highly recommend this office!"
We responded:
"Thank you for the recommendation! I’m proud my team’s professionalism and knowledge have made a positive impact. We appreciate your support!"
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LaVera Carroll

December 8, 2025

5  out of  5
rating by LaVera Carroll
"Greetings, Roy and I received, excellent customer service, the past few days, from Mrs. Verdell Jones and Staff. We were so thrilled and grateful for each person, that we encountered with and how they were knowledgeable, supportive, and patient. We were referred,by our son Kaleb and knew, this was the best decision ever! Sincerely, Roy and LaVera Carroll"
We responded:
"Thank you, Roy and LaVera, for your kind words! My team and I are grateful for your son's referral and glad we could provide knowledgeable and patient service to you all. We’re here for you anytime!"
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IC Interiors

November 26, 2025

5  out of  5
rating by IC Interiors
"Great experience from start to finish. Friendly, professional, and really took the time to explain my options. Highly Recommend!"
We responded:
"Thank you for the wonderful feedback! I’m proud my team provided friendly, professional service and clear explanations. We truly appreciate your recommendation!"
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Hannah Clayton

November 26, 2025

5  out of  5
rating by Hannah Clayton
"Incredible service! I had the easiest time setting up a life insurance policy with Maggie’s help."
We responded:
"Thank you for your kind words! I’m glad Maggie made setting up your life insurance easy and smooth. We’re here to help whenever you need us!"
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Michelle

November 4, 2025

5  out of  5
rating by Michelle
"Outstanding Customer Service. The one on one connection that my husband and I had with State Farm was so rewarding, we would recommend anyone who's looking for life,and or auto insurance with great prices, see the folks at State Farm Savannah, where Verdell Jones is Agent, Shayla Parker and others own the room. Michelle and Jerry Hargrove"
We responded:
"Thank you, Michelle and Jerry, for your kind words! Shayla, my team, and I are thrilled to provide you with personalized service and great rates. We appreciate your recommendation and look forward to assisting you anytime!"
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Dominick Parker

October 31, 2025

5  out of  5
rating by Dominick Parker
"The absolute best service I’ve ever received! The young ladies and the agent are bar none the best in the business, from policy inception to claim responsiveness! Thank you Verdell and team!"
We responded:
"Thank you for your wonderful feedback! I’m proud of my team’s dedication from start to finish, and we appreciate your trust. We’re here for you anytime!"
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Tee

October 27, 2025

5  out of  5
rating by Tee
"Thank you for the gear customer service."
We responded:
"Thank you for the 5-star review! "
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Corey Will

October 1, 2025

5  out of  5
rating by Corey Will
"The best agent in the area hands down!! This agency is the place to go for great insurance rates and a great team for all of your insurance needs! The new rates at State Farm are amazing! Thank you!"
We responded:
"Thank you for the high praise! I’m glad our team could provide you with great rates and service. We appreciate your support and look forward to assisting you with all your insurance needs!"
Profile photo of Carlton Williams

Carlton Williams

September 29, 2025

5  out of  5
rating by Carlton Williams
"I've had the benefit and pleasure of doing business with Mrs. Verdell Jones and her esteemed constituents. Not only have I been able to maximize insurance coverage with good faith; but I've felt assured in knowing that I am always with great backing. This working relationship has been fruitful and has shown it's value through the years, continously. I would recommend this particular group to any and everyone that I know."
We responded:
"Thank you for your trust and kind recommendation! I’m proud that my team and I have been able to provide you with strong coverage and support over the years. We look forward to continuing to serve you!"
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Aminata Traore

September 26, 2025

5  out of  5
rating by Aminata Traore
"Great friendly and professional customer service. They always go above and beyond to educate you about services and benefits."
We responded:
"I’m glad to hear you appreciate our service! My team and I always strive to go above and beyond to educate and support our clients. Thank you for your kind words!"
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Brad Ward

August 28, 2025

5  out of  5
rating by Brad Ward
"An absolute pleasure to work with. Very detailed and helpful with explanations. Both insurance packages were explained thoroughly. All my questions were easily answered. Exceptional service!"
We responded:
"Thanks for your feedback! I’m glad my team and I could provide clear explanations and answer all your questions. We’re committed to delivering exceptional service every time-- for Georgia customers near and far!"
Profile photo of Latricia Walthour

Latricia Walthour

August 27, 2025

5  out of  5
rating by Latricia Walthour
"Anytime I need anything it was handled. Mrs. Jones and her team are very professional , knowledgeable and friendly. I have been with her agency for years and I am truly happy with the service I receive. I have auto, home and life insurance policies with her agency."
We responded:
"Thank you for your kind words! I’m proud of my team’s professionalism and dedication to handling your needs. We truly appreciate your loyalty and look forward to continuing to serve you."
Profile photo of Amanda Love

Amanda Love

August 18, 2025

5  out of  5
rating by Amanda Love
"My husband and I have been very blessed to be serviced by State Farm Insurance for 36 plus years to include car insurance for all of our vehicles, life insurance, two renter's polices, and two homeowner's policies. Throughout these years, we have had only 3 State Farm agents along with their exceptional and caring staff. We have been in our current home since June 2007 and have been clients of Mrs. Verdell Jones and her amazing staff since that time. Any time you call or go into her office, you are always greeted in a professional and polite manner."
We responded:
"Thank you for your incredible loyalty over the past 36 years! We're honored to have served you since 2007 and proud that our team consistently provides professional and caring service. We truly appreciate your trust and support!"
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Jasmine

August 1, 2025

5  out of  5
rating by Jasmine
"I spoke with my representative Maggie and I'm giving her five stars because she is an amazing person she is such a sweetheart I absolutely love her she went over and beyond for me and she even called my old insurance and help me cancel it I cannot get over how happy I am to have her as my representative this is the best place to get renters insurance life insurance and automobile insurance"
We responded:
"Thank you for sharing your fantastic experience with Maggie! We're so glad to hear that she went above and beyond to assist you and made such a positive impact. "
Profile photo of Anthony Cook

Anthony Cook

July 31, 2025

5  out of  5
rating by Anthony Cook
"I have trusted Verdell Jones with my insurance needs for about 20 years now. The ladies that service that office are absolutely the best. Every encounter has been top notch thus far. I had the pleasure of being helped by Maggie today and she was able to get all of my needs handled with the utmost professionalism. Thank you all. I truly appreciate all you do."
We responded:
"We're delighted to hear that every experience with our team has been top-notch. Maggie will be thrilled to know she provided you with professional and attentive service. We truly appreciate your kind words and your 20 years of loyalty. "
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ZK

July 28, 2025

5  out of  5
rating by ZK
"Verdell Jones State Farm Insurance office staff are ALWAYS OUTSTANDING and PROFESSIONAL. I have never had a issue with getting a clarification of what I need to feel secure. The staff eagerly awaits with a smile to assist the clients. I have been with this office over 20 years because they listen to me and advise me according to what I need, and it's a awesome feeling to trust in these days and times. Truly Appreciate Verdell Jones and Associates"
We responded:
"Thank you so much for your wonderful review and for being a loyal client for over 20 years! Building trust with our clients is incredibly important to us, especially in today’s world. We truly appreciate your kind words and continued support. "
Profile photo of Jamond Jones

Jamond Jones

July 23, 2025

5  out of  5
rating by Jamond Jones
"Had their service for the last 23 years"
We responded:
"Thank you for being a valued client for the past 23 years! We truly appreciate your loyalty and trust in our agency. "
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Pam Barfield

July 7, 2025

5  out of  5
rating by Pam Barfield
"Shayla is always helpful and is knowledgeable on State Farms policies. She takes time to answer any questions that I have."
We responded:
"Thank you for your kind words! We're glad to hear that Shayla has been helpful and knowledgeable in assisting you with State Farm policies. Taking the time to answer your questions is important to us, and we’re happy she has provided that support. We appreciate your business!"
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Robert Freeman

June 30, 2025

5  out of  5
rating by Robert Freeman
"Not one for reviews or much words , I love the customer service and the results . ALWAYS respectful and even has a member from younger generation representing wonderfully! 5/5"
We responded:
"Thank you for your wonderful review! We're delighted to hear that you appreciate our respectful customer service and the great results we provide. It's great to know that our team (including our younger team members) is representing us well. "